Terms of service

Welcome to Clean Wear Hub. These Terms of Service govern access to and use of https://www.cleanwearhub.biz/, including browsing, purchasing products, communicating with customer service, and using website features.

By accessing the website or placing an order, you agree to these Terms, subject to rights that cannot legally be waived. Please read them carefully before completing a purchase.

1. Business Identity

The website is operated by:

THF AVIATION, LLC
11700 Quail Village Way
Naples, FL 34119
United States

Contact Person: DERRIAN DANIELLE JOHNSON
Email: [email protected]

References to “Clean Wear Hub,” “we,” “us,” or “our” mean the operator of this website.

2. Product Information

Clean Wear Hub offers drinkware products, including water bottles and insulated tumblers.

Product pages may describe:

  • Product materials.
  • Capacity and dimensions.
  • Color and finish.
  • Lid or straw configuration.
  • Insulation characteristics.
  • Cleaning and care guidance.
  • Included accessories.
  • Intended use.

We make reasonable efforts to present product information accurately. However, minor variations in color, appearance, packaging, or measurements may occur due to manufacturing tolerances, display settings, lighting, or product updates.

Customers should review the individual product listing and available care instructions before purchase.

3. Product Use and Care

Drinkware should be used in accordance with the product's stated purpose and care instructions.

Customers should:

  • Inspect the product before first use.
  • Clean the bottle, tumbler, lid, and accessories as directed.
  • Confirm that the lid is properly secured before carrying liquids.
  • Avoid using a product for purposes inconsistent with its design.
  • Follow any stated temperature, cleaning, or handling limitations.
  • Keep small detachable components away from young children where they may present a choking risk.

Do not assume that every product is dishwasher-safe, microwave-safe, leakproof, or suitable for every beverage or temperature. Those characteristics should be confirmed from the applicable product description.

4. Eligibility to Use the Website

You agree to use the website only for lawful purposes and in a manner that does not interfere with its operation or other users' access.

You may not:

  • Submit false or misleading order information.
  • Attempt unauthorized access to website systems.
  • Interfere with checkout or payment operations.
  • Upload malicious code.
  • Use the website to commit fraud.
  • Violate applicable intellectual property rights.
  • Engage in activity prohibited by applicable law.

5. Orders and Acceptance

Placing an order constitutes an offer to purchase the selected products under the applicable terms.

An automated order confirmation acknowledges receipt of the order but does not necessarily constitute final acceptance.

We reserve the right to review, decline, or cancel an order where reasonably necessary, including in cases involving:

  • Suspected fraud or unauthorized payment.
  • Incorrect pricing or product information.
  • Inventory unavailability.
  • Shipping restrictions.
  • Material checkout errors.
  • Suspected misuse of promotions.
  • Other lawful business or operational reasons.

If payment has been collected for an order that is canceled, an appropriate refund will be initiated.

6. Pricing and Payment

Prices are displayed in the currency shown at checkout, generally U.S. dollars unless otherwise stated.

Customers are responsible for reviewing the order total, applicable taxes, shipping charges, and payment details before submitting an order.

Clean Wear Hub may update prices, product availability, or promotional offers prospectively. Changes will not retroactively alter a completed transaction except where correction or adjustment is permitted by law.

Payment processing may be performed by third-party payment providers. Their terms may apply to the payment portion of a transaction.

7. Shipping and Delivery

Our shipping terms are described in the Shipping Policy.

Current standard shipping terms are:

  • Free shipping on orders of $10.00 or more.
  • A $5.99 shipping charge for orders below $10.00.
  • Estimated processing time of 1–3 business days.
  • Estimated transit time of 5–10 business days after dispatch.

Delivery estimates are not guarantees. Weather, carrier disruptions, address errors, peak-season volume, and other circumstances outside our reasonable control may affect delivery.

8. Returns and Refunds

Returns, refunds, exchanges, damaged products, and cancellation requests are governed by the Return and Refund Policy.

The standard return request period is 30 calendar days after delivery, subject to eligibility and applicable law.

Nothing in these Terms eliminates any mandatory consumer rights.

9. Intellectual Property

Website text, graphics, photographs, logos, design elements, layout, and other content may be owned by or licensed to Clean Wear Hub or its respective rights holders.

You may view and use website content for personal, non-commercial shopping purposes.

Without prior written permission, you may not reproduce, distribute, modify, publicly display, commercially exploit, or create derivative works from protected website content, except as permitted by law.

10. User Communications and Submissions

If you submit feedback, reviews, suggestions, or other content, you represent that you have the right to provide it and that it does not violate applicable law or another person's rights.

You agree not to submit content that is fraudulent, unlawful, threatening, defamatory, abusive, or malicious.

Where a submission is voluntarily provided for public display, you grant Clean Wear Hub a non-exclusive, royalty-free right to use, reproduce, and display that submission in connection with operating or promoting the website, subject to applicable law and any separate agreement.

11. Third-Party Services

The website may rely on third-party services for payment processing, hosting, analytics, customer support, or delivery.

Those services may have separate terms and privacy practices. Clean Wear Hub is not responsible for independent third-party content or systems beyond responsibilities imposed by applicable law.

12. Disclaimer of Warranties

To the fullest extent permitted by law, the website and its general informational content are provided on an “as available” basis.

We do not guarantee uninterrupted access, error-free operation, or that every technical feature will always be available.

Nothing in this section excludes express product warranties, rights under applicable law, or remedies that cannot legally be disclaimed.

13. Limitation of Liability

To the fullest extent permitted by applicable law, Clean Wear Hub will not be liable for indirect, incidental, special, exemplary, or consequential damages arising from website use or a transaction where such exclusion is legally permitted.

This limitation does not apply to liability that cannot lawfully be excluded, including applicable rights relating to fraud, intentional misconduct, or other non-waivable obligations.

Where permitted by law, any remaining liability relating to a specific product purchase will be limited to the amount paid for the affected product or transaction, subject to mandatory legal rights.

14. Indemnification

To the extent permitted by law, you agree to be responsible for claims, losses, or reasonable expenses arising from your unlawful use of the website, violation of these Terms, or infringement of another person's rights.

This provision does not require you to indemnify Clean Wear Hub for its own conduct where such allocation is prohibited by law.

15. Governing Law

These Terms are governed by the laws of the State of Florida, United States, without regard to conflict-of-law principles, except where applicable law requires otherwise.

The Florida Deceptive and Unfair Trade Practices Act, Sections 501.201–501.213, and other applicable federal and state consumer protection laws remain relevant to transactions within their scope.

16. Dispute Resolution

If a concern arises, customers are encouraged to contact us first at [email protected] so that we can review the issue and attempt a practical resolution.

Nothing in these Terms prevents a customer from exercising a non-waivable legal right, filing a complaint with an appropriate government agency, or pursuing a remedy available under applicable law.

17. Severability

If any provision of these Terms is held invalid or unenforceable, the remaining provisions will continue to apply to the extent legally permissible.

18. No Waiver

Failure to enforce a provision on one occasion does not constitute a permanent waiver of that provision or any other right.

19. Changes to These Terms

We may update these Terms to reflect changes in products, website functionality, business operations, or legal requirements.

The latest version will be posted on the website with its effective date. Continued use after an update constitutes acceptance only to the extent permitted by applicable law.

20. Contact Information

THF AVIATION, LLC
11700 Quail Village Way
Naples, FL 34119
United States

Contact Person: DERRIAN DANIELLE JOHNSON
Email: [email protected]
Website: https://www.cleanwearhub.biz/